FAQ + Important Information
✩ Please read before purchasing!
✩ If you have any other questions or concerns, please visit the contact page.
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My jewelry is made made of flameworked soft and/or borosilicate glass. The material it is attached to varies and if known will be listed in the description of the item.
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Yes! All of my work is handmade by me (pun intended with HAN MADE). Because of this, none of my pieces are identical and my glass beads sometimes vary in color/size from the photo posted on the website. In other words, the piece you order is unique to you!
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☆ STORAGE: It’s best to keep the jewelry in a secure, cushioned jewelry box by itself. Avoid hanging the jewelry on a stand or holder.
☆ CLEANING: Gently rub the glass with a microfiber cloth or similarly soft fabric. If needed, rubbing alcohol can be used in small amounts to gently wipe the glass down.
☆ AVOID: Soft glass will shatter in a direct flame, so avoid heating any of the glass. Remove before showering, swimming, putting on lotion/perfume, sunbathing, changing clothes, and going to sleep.
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To wash your crochet, gently hand wash with cold water and a soft detergent. DO NOT ring the crochet to dry as that can ruin the stitching. Instead, gently roll the piece into a towel and press the water out. Lay out flat to dry + out of the sun.
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Most items are made upon order, so you should expect the pieces in 2-4 weeks unless told otherwise. You will receive an email once your item is shipped.
I currently do not accept international orders.
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Yes, I am happy to fulfill custom orders - whether it’s a variation of an item on my website or something totally new. To request a custom order, please reach out to me via Instagram or email.
I cannot guarantee that I will accept your custom request, but I am always happy to consider it.
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I accept returns on items up to 60 days after purchase with a full refund or exchange. After 60 days, I do not accept returns or exchanges. Please read below for options:
✩ IF THE GLASS BREAKS WITHIN 60 DAYS: Full refund OR exchange for the same or new item. *requires photo evidence
✩ IF THE PIECE OF THE JEWELRY BREAKS (NOT THE GLASS) WITHIN 60 DAYS: I can fix the piece and with free shipping & handling OR I can issue a refund with item shipped back to me (free of cost). *requires photo evidence
✩ UNSATISFIED WITH YOUR PIECE: I will accept a return OR can offer an exchange of items within 60 days; buyer is responsible for shipping in either of these cases.
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I often vend at markets in-person! Please note that the prices of each piece is typically listed on a sliding scale when shopping in person. I will not honor this price online unless noted otherwise.